• Quality Policy

MISANO GROUP offers to the market off-the-shelf or special refractories materials, electrodes and carbon products.
The target of MISANO GROUP is to supply the products with the utmost flexibility in replying to all the customer requests in terms of deliveries, changes, personalizations and assistance.

The ultimate goal is to achieve and maintain the highest reputation in terms of quality and the utmost customer satisfaction about the value of the supply.

This macro objective gets divided into the following targets:

  1. ensure the customer a product with performances that are equal to or greater than expected, but in line with the market costs;
  2. ensure compliance with the deliveries times that have to be in line with the market expectations;
  3. enlarge the relevant markets going through new geographic areas or new sectors.
MISANO SPA IQNET certification
MISANO SPA IGQ certification